Refresher course ERO at your location

Learning by practicing and testing your skills!

The skills of your Emergency Response Officers will be thoroughly tested during our one-day refresher course ERO on location. No tutorials or powerpoint presentations, your employees will immediately participate in staged large and small calamities in order to assess whether they know what to do in case of a real emergency. Regularly testing and further developing the required skills is key for the Emergency Response Officers. We will make sure your employees are able to act in case of a calamity in your building!

Our trademark: practice, practice and practice some more. The testing, additional practice and development of the emergency response skills ensures that your EROs can improve and act independently if an emergency occurs at your location.

Do you prefer a training at one of our locations? We also provide this training through individual or open registration.

Training Specs

including e-learning
challenging scenarios and role play
official certificate
enthusiastic, experienced trainers
throughout the Netherlands
BHV engels Refresher course ERO Emergency Response Officer ERO

Practice in challenging scenarios and role plays

During this one-day refesher course ERO on location, the skills of your EROs are tested in order to ensure they are able to act adequately in case of an emergency. In the morning, the participants immediately start demonstrating their First Aid skills. The following topics will be addressed: resuscitation (CPR), recovery position, Rautek grip, Heimlich maneuver, applying bandages and operating the AED.

The second part of the day starts after lunch. In this, the emergency response officers play various scenarios specifically attuned to your location. The EROs will have to use all their knowledge and skills in order to get the staged calamity under control.

We measure the competence of your EROs and pay extra attention to the skills that are not yet fully mastered.




Prior to the training, the participants go through the e-learning and take the theory exam to refresh their theoretical knowledge.

On the training day, the participants are tested on their practical skills. This is done in accordance with the guidelines of the NIBHV. When the exam is successfully completed and the participants have demonstrated they have mastered the skills, they will receive an official Soliede ERO pass and certificate. The certificate is valid for one year.

The e-learning will remain available for a year, so that the EROs can use it as a reference.

Methodology Resfresher Course ERO

Program components

Part 1: First AidPart 2: Firefighting, Evacuation and Communication
Explanation program and assessmentExplanation program and assessment
Resuscitation (CPR)/AEDOrganization and communication
Prone-supine position/Recovery positionEvacuation scenarios
Wound dressing materialsPractical exam extinguishers
ChokingAssessment scenarios
Assessment and feedback Evaluation and conclusion
Evaluation and conclusion 

After completing the training, your EROs will be proficient in:

CPR with and without the use of an AED
Stable lateral position, Rautek grip, Heimlich maneuver
Dressing wounds and safely transporting the injured
Extinguishing a small fire
Evacuating and ensuring damage is limited

Unique approach

Our objective is for the participants to remain competent and able to act independently. To obtain the certificate, they will have to demonstrate this during the assessment.

Customized program

Do you have specific wishes as to the program? We will gladly discuss these with you, in order to set up a tailor-made program.