Emergency Response Officer (ERO)

Being able and daring to act in an emergency

That is the ultimate objective of the 2-day training Basic Emergency Response Officer (ERO) we provide through individual registration at our locations in the Netherlands.

Our practical approach is unique. Your future Emergency Response Officers will practice the necessary skills themselves in challenging scenarios and role plays. These are perfectly attuned to the risks within your organization. We mimic real-life calamities in order for the participants to experience how to act in stressful situations. Your EROs will know exactly what to do in real crisis situations!

Do you prefer a training at your location? We provide this training on location throughout the Netherlands!

BHV engels Refresher course ERO Emergency Response Officer ERO
BHV EHBO BLS en AED-gebruik Reanimatie

Our trademark: practice, experience and learn

During the first day, your EROs will be taught how to provide First Aid. Fighting small fires and performing an evacuation are also addressed. During the first part of the day they practice CPR, recovery position, Rautek grip, Heimlich maneuver, applying bandages and operating an AED. 

After the lunch break, they continue learning the necessary skills. This includes extinguishing various starting fires. They also learn to communicate and organize during an evacuation.

The second day is dedicated to testing practical skills. The focus is on being able to act with confidence in an emergency situation.




Prior to the first day of the course, the participants must have gone through the e-learning and have passed the theory exam. The practical skills are taught on the first day of the course. After this, the participants have a week to go through the theory again and possibly practice with each other.

During the second day, the participants are tested on their practical skills. This is done in accordance with the guidelines of the NIBHV. When both exams are successfully completed and the participants have mastered the skills sufficiently, they receive an official Soliede ERO pass and certificate. This has a validity of 1 year.

The e-learning will remain available for a year, so that the EROs can use it as a reference.

Methodology Basic ERO

Calendar - Emergency Response Officer

Date Time Location
06 november 2024 & 20 november 2024
09:00 - 17:00
Soliede Utrecht (Colour Kitchen)

Program components

Part 1: Learning First Aid Part 2: Learning Firefighting, Evacuation and Communication 
Introduction by trainer Explanation afternoon program
Resuscitation (CPR)/AED Organization and Communication
Prone-supine position, Recovery position Door procedure & Rautek
Dressing materials wounds/accidents Firefighting
Choking Speed and danger of fires/explosions
Pathologies/accidents Data processing
Evaluation and conclusion Summary day 1 and program day 2
Evaluation and completion
Part 3: Practical exam First Aid Part 4: Practical exam Firefighting, Evacuation and Communication
Summary day 1, Q&A Assessment of ERO organization
Resuscitation (CPR)/AED Practical assignments and extinguishing
Prone-supine position/recovery position Assessment scenarios
Choking Assessment and feedback to course participants
Pathologies Evaluation and conclusion
Wound dressing materials
Assessment and feedback to course participants
Evaluation and conclusion

After completing the course your EROs will be proficient in:

CPR with and without the use of an AED
Stable lateral position, Rautek grip, Heimlich maneuver
Dressing wounds and safely transporting the injured
Extinguishing a small fire
Evacuating and ensuring that damage is limited


Register yourself, your staff or your colleagues for one of our courses. Log into MijnSoliede, select the desired date and the participant(s) you want to register.

If you do not have an account yet, please fill out this request form.


€ 440,00 excl. btw